Contracted Service Operations Team Supplying Mode Optimization

Rock Solid offers contracted services. Professionals that offer, mode optimization a full serve operation option to companies that may not have the knowledge or resources to manage issues coming out of the back office.



These services include:

Bill Audit and Recovery

Assurance that the rates that you were promised are the ones received. They are the advocate against carriers recovering overcharged freight, re-classed, reweighed, freight rated on the improper rate basis and incorrect accessorial fees. RSBSC assists in filing claims and recovering damage fees.

Bill Payment

RSBSC pays carriers on behalf of clients. This allows clients to receive one itemized bill rather than managing various shipping invoices from a variety of carriers.

Technology & System Support

Rock Solid is the IT arm in integrating updated freight system to current order entry system, ERP or MRP with software upgrades to client's equipment.

Carrier Management

Maintain a carrier network for clients based upon the parameters provided is another service Rock Solid offers their clients. Utilizing knowledge of the industry to continuously drive down the price per pound of freight for products makes RSBSC a leader in mode optimization operations.

Supply Chain Training & Support

Rock Solid acts as if they are a clients back office support. This includes working with a customer service team to track and trace shipments, integrating into an accounting team as well as shipping and purchasing personnel. RSBSC's superior customer oriented mode optimization team continues to earn business on a daily basis and will continue to flex to business needs to provide quality operations.